![]() ![]() No it hadn’t, and they did have lots of reasons why, most of which were how the market was changing and all their competitors were facing similar revenue downturns. The reasons why so many organisations – particularly high performing organisations – measure things are more authentic, more fundamental and more motivating than those listed above.Īt a government agency executive meeting I attended, participants were evaluating whether an end of year revenue target had been met. These aren’t the answers to the question this article asks. you can’t manage what you don’t measure.Why do we measure organisational performance? Why do we use KPI? The first answers that pop into your head might be:
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